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How We Rate Online Casinos

 

When writing our poker room and online casino reviews, we feel that the most important features are those that affect the quality of play as well as the player’s overall satisfaction with their experience at online gambling sites. We know that players don’t want to spend hours sifting through each of the hundreds of online casino sites currently available in an attempt to find one that best fits their style and preferences, so our online casino reviews are designed to provide the pertinent information they need to make informed decisions about their future memberships. Our online casinos ratings are compiled from site performance in the following categories: safety, design, software, promotions and customer service.

 

Online Casino Safety
In this day and age, fair gaming and security are features that we feel are not only important but absolutely necessary for any and all online casino sites and poker rooms. For that reason, all of the casinos and poker rooms reviewed on our site have undergone rigorous fair gaming audits via their voluntary association with watchdog organizations and gaming authorities. Patrons of these online gambling sites can rest assured that all available resources have been used to provide them with the fairest games and safest transactions possible and that each establishment has attained the highest online casinos ratings for security and reliability.

Online Casino Web Design
Style preferences are definitely subjective. Some players love flashy graphics and vibrant backgrounds while others prefer a more traditional theme. While it’s important to like the look of a site (since you’ll be spending hours on it), web design is about more than color and style. The layout of a site affects not only its aesthetic appeal but its user-friendliness too. A nice site is easy on the eyes. A good site is easy to navigate. A great site is both!

We also consider the variety and quality of games offered, a site’s international appeal, and online casinos ratings in the fields of traffic, social atmosphere, interactivity and table game action during both peak and off-peak hours.


Online Casino Software
Because you cannot technically see the software you are using, it is a feature that many new players tend to overlook, but solid software is the hallmark of all good online casino sites. While you cannot see the online casino software itself, everything you do see on a gaming website is supported by that software; whether it’s the front page, the lobby, or the actual game screen. Bad online casino software can mean slow load times, glitchy games, and lost connections while good software allows players to try as many games as they want and to play as long as they want without interruption.
 

Online Casino Promotions and Bonuses
For long-term players, online casino promotions and bonuses are ultimately far less important than the other factors we cover in our reviews, but there is no denying the appeal of a good bonus program, so for players that want the most free cash and best tournaments and jackpots we cover those features too. After all, when it comes to the really good online casino promotions free cash is something that everyone can appreciate.
 

Customer Service
Never underestimate the importance of good customer service. Our online casino reviews aren't good if a site's customer service isn't. Period. While the majority of online gambling sites we have reviewed are exemplary, problems still arise, and customer service is your only hope of resolving these issues quickly so you can get back to what’s most important: playing games!